Customer Testimonials
See what our customers are saying about their experiences with The Old Light Warehouse.
Canada
The pair of the cloisonne vases is very beautiful. The description for the items is highly accurate. Shipping is rapid and package is solid. Highly recommended 5-star seller.
Posted on October 5, 2021
Wisconsin
I had been looking for an extended light that would work in my Victorian kitchen with its angled roof and ceiling. I found the perfect one here, but it got substantially damaged during shipment. It wasn't this shop's fault, it was damaged by the company that actually shipped the packaged box when ( I believe) a forklift sliced the box up 3 or 4 times and all the packing material fell out. Shop owner Kathleen worked with me diligently to secure the insurance, which was of great help! That insurance payment now will allow me to find (hopefully) a stained glass repair studio in my state. I would highly recommend Kathleen and this shop. She stayed with me to help me get the payment for the damages when, perhaps, others might not have. So great customer care!
Posted on September 1, 2021
South Carolina
Gorgeous lamp! Fast service and a very smooth transaction.
Posted on March 6, 2021
Massachusetts
Amazing glass. But and even more amazing seller. My items could not have been more professionally packed. Thank you so much for bringing many years of joy with with the beautiful vintage glass.
Posted on October 22, 2020
New York
Kathy turned out to be the ideal person to connect with when we were looking for the right fixtures for our turn-of-the-century Manhattan apartment. The selection of lighting was superior to any other on-line store and brick-and-mortar store we have visited. Her descriptions of items were clear and spot-on, and photographs were detailed and fully supported the items' descriptions. Additionally, she worked with us honestly to negotiate prices that were fair to both sides of the bargain, and even met us halfway from Pennsylvania to deliver the lamps and sconces we ultimately bought, saving us hundreds of dollars in packing and shipping and insurance costs. She is truly professional, knowledgeable and passionate about what she sells. We felt very well taken care of in every step of the transaction. We would recommend The Old Light Warehouse to any one looking for one-of-a-kind and exquisite lighting fixtures.
Posted on September 2, 2020